Welcome to Inn Doctor the UK's no1 Pub Cellar Service and Beer Dispense Guide. Compiled by Brewery trained Technicians, our mission is to provide you with information that can help you troubleshoot your beer dispense problem quickly and easily. Or how to look after your cask ales. Inn Doctor covers all aspects of beer...
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Beer Dispense Guide
Common problems with Cask beer dispense
My Cask beer is flat and tastes off? Your beer might be too cold. Check cellar temperature it should be around 52-53 degrees Fahrenheit 13 degrees centigrade. How long has your beer been on service, it might be past its best? Was your cask vented properly? My Cask beer tastes of vinegar and has...
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Float keeps dropping in Cellarbuoy
Make sure the keg is full and the gas is turned on. This could be caused by a faulty extractor within the keg. Change the keg, and bleed the fob detector, checking if the glass fills up correctly. If it still fills with gas, the problem may lie with the keg connector. ...
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My Keg Cream Flow Bitter is serving flat
All keg cream flow or extra smooth bitter products have a device fitted on the end of the tap called a diffuser. The diffuser is designed to liberate nitrogen from within the beer. No diffuser no creamy head. Different cream flows have their own type of diffuser. Tetley Smoothflow, John Smiths Extra Smooth, Boddingtons...
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Water is coming out of the keg beer remote cooler
Looking at the keg beer remote cooler, firstly see if you can see where the water is coming from. If it is leaking generally from the bottom of the machine, you need to send for your local technician. If however you see the water is running out of a tube, which is situated, on...
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There isn’t any keg beer coming out of the tap
In the cellar, check the plastic see through fob detector, directly above the keg on the wall, is full of beer. If it is empty of beer, then the keg in use is empty. Change on to a new keg. Make sure that the gas to the keg is switched on, usually there is...
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My keg beer is cloudy
Keg beer is pasteurised so it shouldn’t be cloudy. Check if your lines need cleaning, put on a new container and draw off two or three pints until you know that the new product is coming through, the beer should now be clear. . Check again after about an hour. Draw off a pint,...
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My beer tap bar lighting isn’t working
Beer dispensers look at their best when lit up.If you find your bar lights are not working you should check the following. Locate the lighting transformers which power the bar lights.These are usually mounted below the bar shelves near to a power outlet Make sure the transformer is switched on at the socket.Quite often...
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Do I have a Gas Leak on my keg beer system?
There are 3 types of gas used in beer dispense, they are Air, Mixed Gas and Co2. These gases are used on separate systems and are not connected to each other. These gases are stored within or near the cellar. See Safety pages for more information. If you suspect you have a major gas...
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Keg Lager is dispensing slow
If your keg lager is dispensing slowly check the following. In the cellar check the keg is not empty. Ensure the gas supply to the keg is connected to full cylinders and is turned on. Check the gas supply to the keg coupler is turned on at the secondary valve. This is usually mounted...
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