Fault Finding

Make sure the keg is full and the gas is turned on. This could be caused by a faulty extractor within the keg. Change the keg, and bleed the fob detector, checking if the glass fills up correctly. If it still fills with gas, the problem may lie with the keg connector.    ...
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All keg cream flow or extra smooth bitter products have a device fitted on the end of the tap called a diffuser. The diffuser is designed to liberate nitrogen from within the beer. No diffuser no creamy head. Different cream flows have their own type of diffuser. Tetley Smoothflow, John Smiths Extra Smooth, Boddingtons...
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Looking at the keg beer remote cooler, firstly see if you can see where the water is coming from. If it is leaking generally from the bottom of the machine, you need to send for your local technician. If however you see the water is running out of a tube, which is situated, on...
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In the cellar, check the plastic see through fob detector, directly above the keg on the wall, is full of beer. If it is empty of beer, then the keg in use is empty. Change on to a new keg. Make sure that the gas to the keg is switched on, usually there is...
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Keg beer is pasteurised so it shouldn’t be cloudy. Check if your lines need cleaning, put on a new container and draw off two or three pints until you know that the new product is coming through, the beer should now be clear. . Check again after about an hour. Draw off a pint,...
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Beer dispensers look at their best when lit up.If you find your bar lights are not working you should check the following. Locate the lighting transformers which power the bar lights.These are usually mounted below the bar shelves near to a power outlet Make sure the transformer is switched on at the socket.Quite often...
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There are 3 types of gas used in beer dispense, they are Air, Mixed Gas and Co2. These gases are used on separate systems and are not connected to each other. These gases are stored within or near the cellar. See Safety pages for more information. If you suspect you have a major gas...
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If your keg lager is dispensing slowly check the following. In the cellar check the keg is not empty. Ensure the gas supply to the keg is connected to full cylinders and is turned on. Check the gas supply to the keg coupler is turned on at the secondary valve. This is usually mounted...
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If all your keg beers and lagers are serving warm you have a major problem. If you have a large pub or hotel then you will probably have one or two remote coolers. These will often be located somewhere near your cellar. They are, a large box like machine with lots of pipes coming...
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This is a problem you can fix yourself, every couple of weeks or so you should drain water from the cooler this can be done by removing the  (usually it is red) cap from the overflow, which can be found under the pipe connections on the front of the cooler. What has now happened...
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