Fault Finding

My Cask beer is flat and tastes off? Your beer might be too cold. Check cellar temperature it should be around 52-53 degrees Fahrenheit 13 degrees centigrade. How long has your beer been on service, it might be past its best? Was your cask vented properly? My Cask beer tastes of vinegar and has...
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All keg cream flow or extra smooth bitter products have a device fitted on the end of the tap called a diffuser. The diffuser is designed to liberate nitrogen from within the beer. No diffuser no creamy head. Different cream flows have their own type of diffuser. Tetley Smoothflow, John Smiths Extra Smooth, Boddingtons...
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If your keg lager is dispensing slowly check the following. In the cellar check the keg is not empty. Ensure the gas supply to the keg is connected to full cylinders and is turned on. Check the gas supply to the keg coupler is turned on at the secondary valve. This is usually mounted...
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If all your keg beers and lagers are serving warm you have a major problem. If you have a large pub or hotel then you will probably have one or two remote coolers. These will often be located somewhere near your cellar. They are, a large box like machine with lots of pipes coming...
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Drink it quick……Well, as long as you don’t lose yours you may be able to solve this problem yourself, quite easily. The main reason for poor head retention, as we in the Trade call it, is usually dirty glasses. Now I know what you are saying,” I Bloody well clean my...
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If lager is to be dispensed correctly and without waste it should be served chilled at temperatures between 4 and 6 degrees centigrade. Coolers are used to reduce the temperature of the lager. These are either flash coolers or remote coolers. You will see flash coolers generally below the lager dispenser. Make sure they...
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This is a problem you can fix yourself, every couple of weeks or so you should drain water from the cooler this can be done by removing the  (usually it is red) cap from the overflow, which can be found under the pipe connections on the front of the cooler. What has now happened...
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Keg beer is pasteurised so it shouldn’t be cloudy. Check if your lines need cleaning, put on a new container and draw off two or three pints until you know that the new product is coming through, the beer should now be clear. . Check again after about an hour. Draw off a pint,...
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There are 3 types of gas used in beer dispense, they are Air, Mixed Gas and Co2. These gases are used on separate systems and are not connected to each other. These gases are stored within or near the cellar. See Safety pages for more information. If you suspect you have a major gas...
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In the cellar, check the plastic see through fob detector , directly above the keg on the wall, is full of beer. If it is empty of beer, then the keg in use is empty. Change on to a new keg. Make sure that the gas to the keg is switched on, usually there...
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